To add a new product to Odoo 16.0, you can follow these steps:

  1. Go to Sales > Products > Products.
  2. Click Create.
  3. Enter the following information about your product:
    • Product Name: The name of your product.
    • Product Type: The type of product you are selling, such as Storable ProductConsumable, or Service.
    • Product Category: The category to which your product belongs.
    • Sale Price: The price at which you sell your product.
    • Cost Price: The price at which you purchase your product.
    • Unit of Measure: The unit of measure in which your product is sold.
  4. Click Save.

You can also add additional information about your product, such as:

  • Description: A detailed description of your product.
  • Images: Images of your product.
  • Variants: If your product has different variants, such as different colors or sizes, you can create variants for it.
  • Taxes: The taxes that apply to your product.
  • Inventory: The current inventory level of your product.

Once you have added all of the relevant information about your product, click Save. Your new product will now be available in Odoo.

To add a new product from the website:

  1. Go to Website > eCommerce > Products.
  2. Click Create.
  3. Enter the same information about your product as described above.
  4. Click Save.

To import products from a CSV file:

  1. Go to Website > eCommerce > Products.
  2. Click the Favorites menu and select Import records.
  3. Click Choose file and select the CSV file containing your product data.
  4. Click Import.

Odoo will import your products from the CSV file. Once the import is complete, your new products will be available in Odoo.

For more information on adding products to Odoo, please refer to the Odoo documentation: https://www.odoo.com/documentation/16.0/applications/inventory_and_mrp/inventory/management/products.html.


To set up a new contact in Odoo 16.0, follow these steps:

  1. Go to Contacts > Contacts.
  2. Click Create.
  3. Enter the following information about your contact:
    • Name: The name of your contact.
    • Email: The email address of your contact.
    • Phone: The phone number of your contact.
    • Company: The company that your contact works for.
  4. You can also enter additional information about your contact, such as:
    • Job Title: The job title of your contact.
    • Website: The website of your contact, if they have one.
    • Address: The address of your contact.
    • Tags: Tags that you can use to categorize your contact.
  5. Click Save.

Your new contact will now be saved in Odoo. You can access and manage your contacts at any time by going to Contacts > Contacts.

Here are some additional tips for setting up new contacts in Odoo 16.0:

  • You can create either individual contacts or company contacts. To create a company contact, select Company in the Contact Type field.
  • If you are creating a company contact, you can also enter the company's website and address.
  • You can add multiple email addresses and phone numbers to a contact. To do this, click the + button next to the Email and Phone fields.
  • You can also add notes to a contact. To do this, click the Notes tab and enter your notes.
  • You can group your contacts into categories using tags. To do this, click the Tags tab and select the tags that you want to apply to the contact.

Once you have created your contacts, you can use Odoo to manage your interactions with them. For example, you can send them emails, create tasks for them, and track your sales pipeline.


The following are the default accounting chart of accounts for the United States in Odoo 16.0:

Assets

  • 1000 Cash and Cash Equivalents
  • 1100 Accounts Receivable
  • 1200 Inventory
  • 1300 Prepaid Expenses
  • 1400 Other Current Assets
  • 1500 Property, Plant, and Equipment
  • 1600 Long-Term Investments
  • 1700 Other Non-Current Assets

Liabilities

  • 2000 Accounts Payable
  • 2100 Accrued Expenses
  • 2200 Deferred Revenue
  • 2300 Current Portion of Long-Term Debt
  • 2400 Long-Term Debt
  • 2500 Other Non-Current Liabilities

Equity

  • 3000 Common Stock
  • 3100 Paid-in Capital in Excess of Par Value
  • 3200 Retained Earnings

Income

  • 4000 Sales
  • 4100 Other Income

Expenses

  • 5000 Cost of Goods Sold
  • 5100 Selling, General, and Administrative Expenses
  • 5200 Research and Development Expenses
  • 5300 Interest Expense
  • 5400 Other Income Tax Expense

This is just a basic chart of accounts, and you may need to add or remove accounts depending on the specific needs of your business. You can also create sub-accounts to further organize your accounts.

To install the basic accounting chart of accounts for the United States in Odoo 16.0, you can install the l10n_us_gaap module. This module will add the necessary accounts to your chart of accounts and also configure Odoo to comply with US GAAP accounting standards.

To install the l10n_us_gaap module, go to Apps > Install and search for l10n_us_gaap. Once the module has been installed, you will need to activate it. To do this, go to Accounting > Configuration > Settings and select the l10n_us_gaap module from the list of available modules.

Once the l10n_us_gaap module has been activated, your chart of accounts will be updated with the necessary accounts. You can then start creating journal entries and recording your financial transactions.


To set up a second website in Odoo 16.0, follow these steps:

  1. Go to Website > Configuration > Settings.
  2. Click + New Website.
  3. Specify the Website Name and Website domain. Each website must be published under its own domain.
  4. Adapt the Company nameLanguages, and Default language if needed.
  5. Click the Create button.

Your new website will now be created. You can then start building your new website by adding pages, menus, and other content.

Here are some additional tips for setting up a second website in Odoo 16.0:

  • You can use the same Odoo database for both of your websites. This will allow you to share data between your websites, such as products, customers, and orders.
  • You can use different themes for each of your websites. This will give each website its own unique look and feel.
  • You can also use different modules on each of your websites. This will allow you to customize each website to meet the specific needs of your business.

For more information on setting up multiple websites in Odoo 16.0, please refer to the Odoo documentation: https://www.odoo.com/documentation/16.0/applications/websites/website/configuration/multi_website.html.

Once you have created your second website, you can switch between websites by clicking the website selector in the top right corner of the Odoo dashboard.



Yes, Odoo can display 1000 records in the list view. However, the default limit is 80 records. To display 1000 records, you need to change the limit.

There are two ways to change the limit:

  1. Using the UI:
    • Go to the list view of the model that you want to display 1000 records for.
    • In the top right corner of the list view, you will see a field that says "1-80 of 1000".
    • Click on this field and enter "1000".
    • Press Enter.
    Odoo will now display the first 1000 records in the list view.
  2. Using code:
    • Open the list view of the model that you want to display 1000 records for in Studio.
    • In the Studio editor, click on the Code tab.
    • Find the line of code that says limit="80".
    • Replace "80" with "1000".
    • Save your changes.
    • Click on the Update button.
    Odoo will now display the first 1000 records in the list view.

Note: Changing the limit to 1000 may have an impact on the performance of your Odoo instance, especially if you have a large number of records in your database. If you are experiencing performance problems, you may need to reduce the limit or use a different method to display the records that you need.



The keyboard shortcut to reveal the Command Palette in Odoo is Ctrl + K.

The Command Palette is a powerful tool that allows you to quickly access any Odoo feature or action, regardless of where you are in the application. It is especially useful for quickly finding and executing commands that you use frequently.

To use the Command Palette, simply press Ctrl + K to open it. Then, start typing the name of the command or action that you want to find. As you type, the Command Palette will start to filter the results. Once you see the command or action that you want, simply press Enter to execute it.

You can also use the Command Palette to find and execute specific menu items, views, and reports. For example, to open the Sales Order list view, you could type "Sales Order List" in the Command Palette and then press Enter.

The Command Palette is a great way to save time and be more efficient when using Odoo.


The main difference between a message discussion and a log note in the chatter in Odoo is that a message discussion is meant to be shared with other users, while a log note is for internal use only.

Message discussions are sent to all followers of the document, which is typically a group of users who are interested in collaborating on or tracking the document. Message discussions can be used to ask questions, share updates, and discuss the document in general.

Log notes are only visible to the user who created them. They can be used to track the progress of the document, make notes about changes, or record any other information that the user needs to keep track of.

Here is a table that summarizes the key differences between message discussions and log notes in Odoo chatter:

FeatureMessage DiscussionLog Note
VisibilityShared with all followers of the documentVisible only to the user who created it
PurposeCollaboration and discussionInternal tracking and note-taking
NotificationsTriggers notifications for all followersDoes not trigger notifications

Here are some examples of when you might use each feature:

  • Message discussion:
    • You are collaborating on a sales order with a team of users and need to discuss the next steps.
    • You are asking for feedback on a new marketing campaign.
    • You are notifying your team of a change to a project schedule.
  • Log note:
    • You are tracking the progress of a customer support ticket.
    • You are making notes about the changes you are making to a document.
    • You are recording the reason why you are making a particular decision.





To schedule an activity inside a record in Odoo, you can use the following steps:

  1. Open the record that you want to schedule the activity for.
  2. Click on the Activities tab.
  3. Click on the New button.
  4. Select the type of activity that you want to schedule (e.g., meeting, phone call, email).
  5. Enter the details of the activity, such as the date, time, and due date.
  6. Click on the Save button.

Odoo will create a new activity record and link it to the record that you are currently viewing. You can then view and manage the activity from the Activities tab.

Here is an example of how to schedule a meeting inside a customer record:

  1. Open the customer record.
  2. Click on the Activities tab.
  3. Click on the New button.
  4. Select the Meeting type of activity.
  5. Enter the details of the meeting, such as the date, time, and duration.
  6. Click on the Save button.

Odoo will create a new meeting record and link it to the customer record. You can then view and manage the meeting from the Activities tab.



There are two ways to keep an Odoo website area unpublished to continue working on it:

  1. Unpublish the website area. To do this, go to the Website module and click on the Pages tab. Find the website area that you want to unpublish and click on the Unpublish button.
  2. Set the website area to draft. To do this, go to the Website module and click on the Pages tab. Find the website area that you want to set to draft and click on the Edit button. In the Status field, select Draft.

Once you have unpublished or set the website area to draft, it will no longer be visible to visitors to your website. You can continue to work on the website area without having to worry about it being published live.

Here is a step-by-step guide on how to unpublish a website area in Odoo:

  1. Go to the Website module.
  2. Click on the Pages tab.
  3. Find the website area that you want to unpublish and click on the Unpublish button.
  4. A confirmation dialog box will appear. Click on Unpublish to confirm.

Here is a step-by-step guide on how to set a website area to draft in Odoo:

  1. Go to the Website module.
  2. Click on the Pages tab.
  3. Find the website area that you want to set to draft and click on the Edit button.
  4. In the Status field, select Draft.
  5. Click on the Save button.



When an opportunity is marked as "Lost" in Odoo, the following happens:

  • The opportunity is removed from the sales pipeline.
  • The opportunity's status is changed to "Lost."
  • The opportunity's probability is set to 0%.
  • The opportunity is archived.

Archiving the opportunity means that it will no longer be visible in the main sales pipeline view. However, it can still be accessed by searching for it or by going to the Archived view.

Marking an opportunity as "Lost" is a way of closing the opportunity and tracking the reasons why it was lost. This information can be used to improve the sales process in the future.

Here are some examples of reasons why an opportunity might be marked as "Lost":

  • The customer chose a competitor's product or service.
  • The customer's budget changed.
  • The customer's needs changed.
  • The customer was not qualified.
  • The salesperson was unable to close the deal.

If you mark an opportunity as "Lost" in Odoo, it is important to record the reason why it was lost. This information can be used to improve the sales process in the future.


To add a new contact to a company in Odoo with a different address from the company, you can follow these steps:

  1. Go to the Contacts module.
  2. Click on the Create button.
  3. In the Company field, select the company that the contact is associated with.
  4. In the Name field, enter the name of the contact.
  5. In the Address field, enter the contact's address.
  6. Uncheck the Use Company Address checkbox.
  7. Click on the Save button.

Once you have saved the contact, they will be added to the company's contact list. You can then edit the contact's address at any time.

Here is an example:

  • You are working with a company called Acme Corporation.
  • You need to add a new contact to Acme Corporation named John Doe.
  • John Doe's address is 123 Main Street, Anytown, CA 91234.

To add John Doe as a contact to Acme Corporation with a different address, you would follow these steps:

  1. Go to the Contacts module.
  2. Click on the Create button.
  3. In the Company field, select Acme Corporation.
  4. In the Name field, enter John Doe.
  5. In the Address field, enter 123 Main Street, Anytown, CA 91234.
  6. Uncheck the Use Company Address checkbox.
  7. Click on the Save button.

Once you have saved the contact, John Doe will be added to Acme Corporation's contact list with the address that you entered.




Odoo calculates the probability for leads using a predictive lead scoring model. This model takes into account a number of factors, including:

  • The lead's industry
  • The lead's company size
  • The lead's job title
  • The lead's source (e.g., website, webinar, referral)
  • The lead's stage in the sales pipeline
  • The lead's activity level

Odoo uses this information to train a machine learning model that can predict the probability of each lead converting into a customer. The more data that Odoo has, the more accurate the predictions will be.

Odoo also allows you to customize the lead scoring model to fit your specific sales process. For example, you can add or remove factors from the model, or you can give different factors more or less weight.

To view the lead scoring model, go to the CRM module and click on the Settings tab. Then, click on the Lead Scoring tab.

To customize the lead scoring model, click on the Edit button. You can then add or remove factors from the model, or you can give different factors more or less weight.

Once you have customized the lead scoring model, click on the Save button.

Once the lead scoring model has been trained, Odoo will automatically calculate the probability for each lead. This information will be displayed in the lead's profile.

The probability score can be used to prioritize leads and focus your sales efforts on the leads that are most likely to convert into customers.




There are two ways to block a product from being sold in Odoo:

  1. Set the product's availability to 'Internal'. To do this, go to the Products module and click on the product that you want to block. Then, in the Availability field, select Internal. This will prevent the product from being added to sales orders or purchase orders.
  2. Create a stock rule. To do this, go to the Inventory module and click on the Stock Rules tab. Then, click on the Create button. In the Condition field, select Products. In the Operator field, select Equals. In the Value field, select the product that you want to block. In the Action field, select Restrict. This will prevent the product from being sold.

Here is an example of how to set the product's availability to 'Internal':

  1. Go to the Products module.
  2. Click on the product that you want to block.
  3. In the Availability field, select Internal.
  4. Click on the Save button.

Here is an example of how to create a stock rule to block a product:

  1. Go to the Inventory module.
  2. Click on the Stock Rules tab.
  3. Click on the Create button.
  4. In the Condition field, select Products.
  5. In the Operator field, select Equals.
  6. In the Value field, select the product that you want to block.
  7. In the Action field, select Restrict.
  8. Click on the Save button.

Once you have blocked the product from being sold, you will no longer be able to add it to sales orders or purchase orders.




To automate an email to a customer for a rating request in Odoo, you can follow these steps:

  1. Go to the Helpdesk module and click on the Settings tab.
  2. Click on the Ratings tab.
  3. Check the Allow activating customer rating on projects, at issue completion checkbox.
  4. Click on the Save button.

Now, you can configure Odoo to send a rating request email to a customer once their ticket has been closed. To do this, follow these steps:

  1. Go to the Helpdesk module and click on the Stages tab.
  2. Open the stage that you want to send the rating request email from.
  3. In the Email Template field, select the Helpdesk: Ticket Rating Request template.
  4. Click on the Save button.

Now, whenever a ticket is moved to the stage that you selected in step 3, Odoo will automatically send a rating request email to the customer.

The rating request email will include a link to a page where the customer can submit their rating. The customer can rate the support they received on a scale of 1 to 5 stars, and they can also leave a comment.

Once the customer has submitted their rating, Odoo will store the rating in the ticket record. You can then view the customer ratings by going to the Helpdesk module and clicking on the Ratings tab.

Here is an example of a rating request email:

Subject: Rate your support experience

Hi [Customer Name],

We hope you are happy with the support you received for ticket number [Ticket Number].

As part of our commitment to providing excellent customer service, we would love to hear your feedback. Please take a moment to rate your support experience on a scale of 1 to 5 stars:

[Link to rating page]

Your feedback will help us to improve our support services in the future.

Thank you for your time and consideration.

Sincerely, The [Company Name] Support Team




Yes, real-time collaborative editing is supported in Odoo. This feature allows multiple users to edit the same document simultaneously, and see each other's changes as they are made.

Real-time collaborative editing is available in the following Odoo modules:

  • Documents
  • Spreadsheet
  • Tasks
  • Discussion
  • Projects

To use real-time collaborative editing, simply open a document in one of the supported modules and start typing. You will see other users' cursors and changes in real time.

You can also use real-time collaborative editing to collaborate on tasks and projects. For example, you can use it to create a shared to-do list or to track the progress of a project.

To use real-time collaborative editing for tasks and projects, go to the Tasks or Projects module and open the task or project that you want to collaborate on. Then, click on the Collaborators tab and add the users that you want to collaborate with.

Once you have added collaborators, you can start editing the task or project. You will see other collaborators' cursors and changes in real time.

Real-time collaborative editing is a powerful tool that can help you to improve your productivity and collaboration. I encourage you to try it out!

Here are some of the benefits of using real-time collaborative editing in Odoo:

  • Increased productivity: Real-time collaborative editing allows multiple users to work on the same document simultaneously, which can significantly increase productivity.
  • Improved collaboration: Real-time collaborative editing makes it easier for teams to collaborate on projects and tasks.
  • Reduced errors: Real-time collaborative editing helps to reduce errors by allowing teams to review each other's work as it is being done.
  • Increased transparency: Real-time collaborative editing makes it easier for stakeholders to track the progress of projects and tasks.




To create a new user in Odoo, follow these steps:

  1. Go to Settings > Users > Create.
  2. Enter the user's information, including their name, email address, login, and password.
  3. Select the user's role.
  4. Click Save.

Once you have created the new user, they will be able to log in to Odoo and access the features and data that are allowed for their role.

Here is a more detailed breakdown of each step:

1. Go to Settings > Users > Create.

To create a new user, you must have the Manage Users permission. If you do not have this permission, you will not be able to see the Users menu item.

2. Enter the user's information.

When creating a new user, you must enter the following information:

  • Name: The user's full name.
  • Email address: The user's email address. This is the address that Odoo will use to send the user notifications and invitations.
  • Login: The user's login username. This is the username that the user will use to log in to Odoo.
  • Password: The user's password. This must be at least 8 characters long and contain a mix of upper and lowercase letters, numbers, and symbols.

3. Select the user's role.

Odoo uses roles to control which features and data that users can access. When creating a new user, you must select a role for them.

The available roles will vary depending on the Odoo modules that you have installed. However, some common roles include:

  • Administrator: Has full access to all Odoo modules and features.
  • Salesperson: Has access to the Sales module and related features.
  • Customer support representative: Has access to the Helpdesk module and related features.
  • Accountant: Has access to the Accounting module and related features.

4. Click Save.

Once you have entered all of the required information, click Save to create the new user.

The new user will be created and will receive an email invitation to log in to Odoo.




A meeting activity type in Odoo is used to schedule and manage meetings. It allows you to create a meeting record, invite attendees, and add notes and other relevant information. You can also use meeting activity types to track the status of meetings and to send reminders to attendees.

Meeting activity types are especially useful for teams that need to collaborate on projects and tasks. They can be used to schedule regular team meetings, brainstorming sessions, and client meetings. Meeting activity types can also be used to track the progress of meetings and to ensure that all action items are completed.

Here are some examples of how meeting activity types can be used:

  • A sales manager can use meeting activity types to schedule regular team meetings to discuss sales performance and pipeline.
  • A project manager can use meeting activity types to schedule project kickoff meetings, status meetings, and retrospective meetings.
  • A customer support manager can use meeting activity types to schedule regular team meetings to discuss customer support tickets and to identify any trends or areas of improvement.

Meeting activity types are a powerful tool that can help you to improve your productivity and collaboration. I encourage you to try them out!

Here is a step-by-step guide on how to create a new meeting activity type in Odoo:

  1. Go to Settings > Activity Types > Create.
  2. Enter a name for the activity type and select the Meeting type.
  3. In the Action to Perform field, select Schedule Meeting.
  4. Click Save.

Once you have created the new meeting activity type, you can use it to schedule meetings by going to Activities > Create > [Meeting Activity Type].





To enable 2FA (2-Factor Authorization) in Odoo, follow these steps:

  1. Go to Settings > Users > [Your User Name] > Security.
  2. Under Two-Factor Authentication, check the Enable Two-Factor Authentication checkbox.
  3. Click Save.

Once you have enabled 2FA, you will need to set up a 2FA provider. Odoo supports the following 2FA providers:

  • Google Authenticator
  • Authy
  • Microsoft Authenticator

To set up a 2FA provider, follow the instructions provided by the provider.

Once you have set up a 2FA provider, you will need to scan a QR code or enter a secret key in your 2FA app.

Once you have scanned the QR code or entered the secret key, you will be able to generate a one-time password (OTP) that you will need to enter in addition to your password when logging in to Odoo.

Here are some tips for using 2FA:

  • Make sure to write down or print out the secret key that is generated by your 2FA app in case you lose your phone.
  • Consider using a password manager to store your 2FA secret keys.
  • If you are using Google Authenticator, you can enable the Time-based One-Time Password (TOTP) feature to make it easier to log in to Odoo.

2FA is an important security measure that can help to protect your Odoo account from unauthorized access. I encourage you to enable 2FA for your account today.



To add a customizable cookie bar for your website visitors in Odoo, you can follow these steps:

  1. Go to Website > Configuration > Privacy and enable Cookies Bar.
  2. Click Customize to open the cookie bar builder.
  3. In the Layout tab, select the layout of your cookie bar. You can choose from a discrete bar, a classic banner, or a popup.
  4. In the Content tab, edit the text and colors of your cookie bar. You can also add a link to your privacy policy.
  5. In the Position tab, choose where you want your cookie bar to appear on your website. You can choose from the top, middle, or bottom of the page.
  6. Click Save to apply your changes.

Your cookie bar will now be visible to all visitors to your website. They will be able to accept or reject all cookies, or choose to customize their cookie preferences.

You can also use Odoo's Cookie Consent module to add a more customizable cookie bar to your website. This module allows you to create multiple cookie groups and to collect granular consent from users for each group.

To install the Cookie Consent module, go to Apps > Install and search for "Cookie Consent". Once the module is installed, you can configure it by going to Website > Configuration > Cookie Consent.

Once you have configured the Cookie Consent module, you will be able to add a cookie bar to your website by going to Website > Builder and dragging and dropping the Cookie Consent block onto your page.


To create new workspaces within Odoo, follow these steps:

  1. Go to the Documents module.
  2. Click on the Create button.
  3. In the Type field, select Workspace.
  4. Enter a name for the workspace.
  5. (Optional) Select a parent workspace.
  6. (Optional) Set the company for the workspace.
  7. (Optional) Add tags to the workspace.
  8. Click on the Save button.

Once you have created the workspace, you can start adding documents to it by clicking on the Add Files button. You can also add sub-workspaces to the workspace by clicking on the Create Sub-Workspace button.

Here is an example of how to create a new workspace for the Sales department:

  1. Go to the Documents module.
  2. Click on the Create button.
  3. In the Type field, select Workspace.
  4. Enter the name "Sales" for the workspace.
  5. (Optional) Select the Company workspace as the parent workspace.
  6. (Optional) Add the tags "Sales" and "CRM" to the workspace.
  7. Click on the Save button.

Once you have created the Sales workspace, you can start adding sales documents to it, such as quotes, invoices, and contracts. You can also add sub-workspaces to the Sales workspace, such as a workspace for each sales team or a workspace for each sales stage.